30 Days Refund:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, you must provide evidence of pictures or photos to show us problems, returned items must be unused and in original, resellable condition, in original packaging, with all documentation intact. We don't accept return if there is no problem with our product or the product can't be resellable, we don't accept return if you left wrong information in order.
We Stand Behind our products:
Every ROAR PEDAL CONTROLLER set is covered under our 2-year all-inclusive warranty for the original owner against all manufacturing defects.
Whole set of ROAR PEDAL CONTROLLER
What we will do to fix the problem?
If a component is deemed to be defective or damaged without user error we will issue a replacement part. We will assist you in replacing any defective part. We will replace any parts deemed to have been damaged during shipping. We will provide the owner with a replacement product if the product can not be repaired after a reasonable number of tries as determined by Roar Pedal.
What do you need to do?
Roar Pedal will not refund or replace any part without first seeing photos or video of the damaged part. Customer needs to provide us with evidence by email.
All claims to this warranty must be made through Roar Pedal. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact us at email@example.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Roar Pedal within 2 years of initial purchase. Warranty claims may be submitted to firstname.lastname@example.org
Shipping Damage Claims
We are proud of our products, but we can't control the shipment. In some extreme cases, the item you receive may be damaged during transportation, so you should check the item in good condition when receiving it. If the unfortunate thing really happens, please provide us with the Photo or video and contact us at email@example.com. Notice: we will not accept Shipping Damage Claims later than 7 days from receipt of products.